Customer Satisfaction Survey

 


Auto body repair Specialist

 

 

 

410-483-6700

 

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collision decision

 

 

 

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Please take a minute and let Us know what you think.
We value your input.

 

 

 

 

Full Name:


 

Year, Make and Model of your vehicle:

 

Date you picked up your vehicle:

 

Preferred method of contact:
Phone Email

 

Phone: Email:

 

Were you treated politely by all of our office staff?

 

Were you kept adequately informed during the repair process?

 

Did an adjuster do a walk around inspection with you when you picked up your vehicle?

Yes

No

 

Were you satisfied with the overall quality of the repair?

 

Was your vehicle ready when promised?

 

Insurance Company:

 

Were you satisfied with the way the insurance company handled your claim? (if applicable)

 

How likely is it that you would recommend us to your family and friends?

 

Have you done business with us in the past?

Yes

No

 

What was your selection of our shop based on?

Please choose ALL that apply
Cost

Reputation

Location

Dealer Recommendation

Insurance Recommendation

Past Experience

Other (Please explain)

 

Would you like a company reprehensive to contact you?

Yes

No

 

Comments/ Suggestions:

 

 

 

 

 

 

 

 

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